Apple, the American multinational technology company, is currently facing a $2 billion lawsuit in the United Kingdom that accuses the company of concealing battery issues in its iPhone models. The lawsuit is being brought forth by a group of iPhone users who claim that Apple intentionally hid the fact that certain iPhone models had battery faults that caused them to shut down unexpectedly.
The lawsuit alleges that Apple violated consumer protection laws by not disclosing the battery issues to customers and instead using software updates to slow down the performance of affected devices. This practice, known as “throttling,” was intended to prevent unexpected shutdowns, but it also led to customers feeling that their devices were slowing down and prompted many to purchase new iPhones.
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The plaintiffs claim that Apple’s actions not only led to the loss of customers’ trust but also caused financial harm to users who were forced to purchase new iPhones due to the battery faults. The lawsuit seeks compensation for all affected users, as well as a public apology from Apple.
Apple, however, denies the allegations and plans to vigorously defend itself in court. In a statement, the company said that it has always been transparent about battery health and that the software updates were intended to improve the overall performance of affected devices.
Apple said in written arguments that the lawsuit is “baseless” and strongly denies its iPhones’ batteries were defective, apart from in a small number of iPhone 6s models for which it offered free battery replacements.
This is not the first time that Apple has faced legal action over its handling of battery issues. In 2017, the company faced a similar lawsuit in the United States, which resulted in a $500 million settlement.