Menzgold Ghana has declared the discontinuation of a previously implemented customer validation procedure, as part of its endeavors to expedite the payment process for its disgruntled customers.
According to a letter dated August 18, 2023, the company conveyed to its clientele the necessity of this validation procedure, which was introduced after initial assessments uncovered a considerable number of claims containing violations that rendered them ineligible.
It read in part: “Following concerns by some well-meaning Ghanaians and an extensive engagement with stakeholders with respect to our 18th August, 2023 press release, we have resolved as follows;
Also Read: NAM1 Urges Menzgold Customers To Pay GH¢650 For Before Getting Their Money Back
“That Menzgold would cease the production and printing of the PVC Digital Access Cards, which imposes cost burden and shall resort to the printing of the PIN Codes only, for onwards distribution at no cost.”
The issuance of this statement caused an uproar among customers who were still striving to recover their funds and individuals who suspected that the company’s embattled Chief Executive Officer, Nana Appiah Mensah (NAM1), was plotting to defraud his former clients once again.
Subsequent to this, in a press release dated August 20, the company disclosed its decision to abandon the previous plan that required customers to pay GH¢650.
The announcement outlined several conditions that will be adhered to in the implementation of the new arrangement. These conditions include, among others,
Also read: 50 Cent Reacts After Failing To Acquire BET
READ FULL STATEMENT BELOW:
FOR IMMEDIATE RELEASE.
20″ August, 2023
RE: GET VERIFIED AND GET PAID
Following concerns by some well-meaning Ghanaians and an extensive engagement with stakeholders with respect to our 18” August, 2023 press release, we have resolved as follows;
- That Menzgold would cease the production and printing of the PVC Digital Access Cards, which imposes cost burden and shall resort to the printing of the PIN Codes only, for onwards distribution at no cost subject to the following conditions, that;
- Clients with INVALID status may choose to ether walk away or still in the face of the ‘one or several of the ten (10) invalidity status reasons provided, adamantly proceed to seek redress or review of the invalidity determination, which shall come at a fee to avoid the abuse of our time, human and logistic resources.
- To request an Access Card for verification, we require Customers to satisfy “Proof of transaction with Menzgold by providing the following documents via Email at; info@payboy.com;
- A copy of the Customer’s Gold Trading Agreement and a copy of any National ID
card, with both documents bearing the same name. - Copies of the supporting documents submitted fo validation acknowledgement
receipt.
- We urge Customers to contact any of the authorized Payboy Agents introduced in our release on the 16” August, 2023, for courier arrangements to receive the Verification Access Cards.
- Please note that by this development, the roadmap outlined in our 9” August, 2023 release shall be unaffected. The verification exercise Is stl scheduled for the 14% August, 2023 to 16 September, 2023.
