Nana Appiah Mensah, also known as NAM 1, the Chief Executive Officer (CEO) of the collapsed gold dealer Menzgold, has encouraged clients to authenticate their transactions by acquiring a Menzgold Digital Verification Access Card priced at GHC650. This access card is intended to grant “customers with valid claims of indebted transactions the ability to verify the status of their transactions,” as stated in a communication issued by NAM1.
“Customers who fail to undergo this process risk forfeiture of their purported claims, as their right of claim would have been waived by the failure on their part to discharge their obligation.” As a warning to customers, the statement adds.
According to the statement, this step has become necessary because “regrettably, it was established that more than sixty percent (60%) of the claims exhibited unacceptable irregularities that render those claims null and void.”
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“To the above end and as part of the final phase of our due diligence processes, we urge all customers who believe they have genuine indebted transactions claims, to check their transactions status by acquiring the Menzgold Digital Verification Access Card at GHC650 each from any authorized Payboy Agent to verify their transactions validation status from the 10th August, 2023 to 14th September, 2023 and, to upload original coloured soft copies of their transactions supporting documents.”
The CEO asserts that this approach will enable the company to verify the legitimacy of their debtors prior to disbursing any payments. The deadline for former customers of the defunct gold dealership to upload authentic colored electronic copies of transaction-related supporting documents is September 14, 2023.
